Returns & Exchanges
At Zavya, we want you to be completely in love with your fashion finds. If your purchase isn't quite right, we offer a seamless 30-day return and exchange policy to ensure your wardrobe stays perfect.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Items
Carefully place the unworn items with original tags attached back into their original packaging to ensure they are protected during transit.
Handover to Courier
Affix the prepaid shipping label provided in your email and drop the package off at any authorized shipping location or schedule a home pickup.
Receive Refund
Once our quality team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing